Installation guide
Microsoft Office Pro Plus 2019 Retail – Phone activation — installation
Updated 2026-07-03
Step 1: Download Office
Download the installer using the official Microsoft link:
https://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/en-US/ProPlus2019Retail.img
The file downloads as an .img file — double-click to open it, then run Setup.exe
Follow the on-screen prompts and complete the installation
Step 2: Enter Your Product Key
Open any Office app (Word, Excel, PowerPoint, etc.)
When the Activation Wizard appears, enter your 25-character product key
Click Next
Step 3: Open Phone Activation
Choose the "I want to activate the software by telephone" option Electronic First
Select your country/region from the dropdown — the Microsoft Activation Center phone number will appear
The wizard will display your Installation ID (IID) — shown as 9 groups of 7 digits — write it down or copy it
Step 4: Get Your Confirmation ID
You have two options:
Option A — By Phone:
Call the number shown for your country
Follow the automated prompts and enter your Installation ID
When asked how many computers the key is installed on, answer "zero"
You will receive a Confirmation ID (CID)
Option B — Online (faster):
Go to getcid.info
Enter your Installation ID to receive a Confirmation ID (CID) instantly
Stuck? Open a support case — we answer fast.
