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Installation guide

Microsoft Office Pro Plus 2019 Retail – Phone activation — installation

Updated 2026-07-03

Step 1: Download Office

Download the installer using the official Microsoft link:

https://officecdn.microsoft.com/pr/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/en-US/ProPlus2019Retail.img

The file downloads as an .img file — double-click to open it, then run Setup.exe

Follow the on-screen prompts and complete the installation

Step 2: Enter Your Product Key

Open any Office app (Word, Excel, PowerPoint, etc.)

When the Activation Wizard appears, enter your 25-character product key

Click Next

Step 3: Open Phone Activation

Choose the "I want to activate the software by telephone" option Electronic First

Select your country/region from the dropdown — the Microsoft Activation Center phone number will appear

The wizard will display your Installation ID (IID) — shown as 9 groups of 7 digits — write it down or copy it

Step 4: Get Your Confirmation ID

You have two options:

Option A — By Phone:

Call the number shown for your country

Follow the automated prompts and enter your Installation ID

When asked how many computers the key is installed on, answer "zero"

You will receive a Confirmation ID (CID)

Option B — Online (faster):

Go to getcid.info

Enter your Installation ID to receive a Confirmation ID (CID) instantly

Stuck? Open a support case — we answer fast.