Installation guide
Microsoft Office Home and Student 2019 OEM - Phone activation — installation
Updated 2026-07-03
Step 1: Download Office
Download the installer using the official Microsoft link:
http://officecdn.microsoft.com/PR/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/en-us/HomeStudent2019Retail.img
The file downloads as an .img file — open it by double-clicking (Windows 10/11 can open it natively) then run Setup.exe
Step 2: Enter Your Product Key
Open any Office app (Word, Excel, PowerPoint, etc.)
When the Activation Wizard appears, enter your 25-character product key
Click Next
Step 3: Open Phone Activation
In the Activation Wizard, select "I want to activate the software by telephone"
Select your country/region from the dropdown — the Microsoft Activation Center phone number will appear
Step 4: Get Your Installation ID
The wizard will display a long Installation ID (IID) — write it down or copy it
Step 5: Call Microsoft or Use the Online Tool
You have two options:
Option A — By Phone:
Call the number shown for your country
Follow the automated prompts and enter your Installation ID
When asked how many computers the key is installed on, answer "1"
You will receive a Confirmation ID (CID)
Option B — Online (faster):
Go to getcid.info
Enter your Installation ID to receive a Confirmation ID (CID) instantly
Stuck? Open a support case — we answer fast.
